--- title: "Client Focus: A Personal Experience & A Powerful Lesson" description: With over two million appointments set for nearly six thousand agents, the Client Focus story proves that focusing on people is the key to success. Read on! image: https://blog.clientfocuscorp.com/hubfs/client%20focus2nd.jpg --- //2306800.fs1.hubspotusercontent-na1.net/hubfs/2306800/hub\_generated/template\_assets/1/5721607032/1743227212163/template\_PopUp.js [![Client Focus](https://blog.clientfocuscorp.com/hs-fs/hubfs/ClientFocus-Sep2016-Images/smaller-logo-4.jpg?width=263&height=47&name=smaller-logo-4.jpg "smaller-logo-4.jpg")](http://clientfocuscorp.com) - [Home](https://clientfocuscorp.com/) - [Videos](https://clientfocuscorp.com/videos/) - [Testimonials](https://clientfocuscorp.com/) - [Strategy Call](https://info.clientfocuscorp.com/strategy-call-calendar) - [Contact](https://clientfocuscorp.com/contact-us/) - [Login](https://cfagentcenter.com/) [Previous](https://blog.clientfocuscorp.com/5-networking-tips-for-insurance-agents-who-hate-networking) [Next](https://blog.clientfocuscorp.com/why-online-reviews-are-the-key-to-your-insurance-agencys-success) [![client focus2nd.jpg](https://blog.clientfocuscorp.com/hubfs/client%20focus2nd.jpg)](https://blog.clientfocuscorp.com/client-focus-a-personal-experience-a-powerful-lesson) Share this story! - [Tweet](https://twitter.com/share) # Client Focus: A Personal Experience & A Powerful Lesson Client Focus started with two employees, a dream, and bills to pay. We understand the need for profitability now and growth for the future. As we look at our success, and the success of many of our customers, we see that sustainable growth is the outcome of two very important activities: [focusing and connecting](http://clientfocuscorp.com/sustainablegrowth/).  With Client Focus, we put the focus on customer satisfaction for every single interaction.    ## **Client Focus: The Personal Experience** Like many successful start-up companies, Client Focus grew out of passion rooted in personal experience. For Greg Baker that experience was losing his father to cancer at an early age and watching his mother struggle financially. Greg’s dad didn’t have the right kind of insurance coverage, and what he did have wasn’t enough to secure his family’s future. Greg and his brother Kirk learned a powerful lesson about the importance of having the right insurance when it is needed. Kirk went on to apply that experience to a nationally recognized career with State Farm. Greg’s wife Holly also witnessed the impact of inadequate coverage on some of her family members and brought that with her when she went to work for Kirk. Understanding the real, and human, consequences of proper coverage levels and policy choices allowed her to connect with clients and produce exceptional review results for the Agency.  It seemed like every time they set a review, they would uncover opportunities with existing clients. ### **The Beginning of Client Focus** Because of their experiences, Greg and Holly wanted to have a bigger influence. They started Client Focus with no funding, no office, and no customers; all they had was the belief that connecting with people was the key to driving more insurance business. That belief has propelled Client Focus to become the industry leader in helping agents grow their business by focusing their efforts and connecting with their clients. With over two million appointments set for nearly six thousand agents, the Client Focus story proves that focusing on people is the key to success. Businesses grow when the relationships with their customers are nurtured and maintained.   Client Focus provides high-quality client relationship management services to insurance agencies. Our staff works as an extension of your team, keeping in contact and scheduling annual reviews with your clients. --- ### **Pivot Your Insurance Agency Towards Sustainable Growth** Are you an insurance agent who feels that your agency is stuck? Is your team grinding new leads each month yet your agency never seems to grow? Client Focus has worked with thousands of agents over the past 15 years just like you. Our purpose is to help your insurance agency pivot onto a path to sustainable growth. [![A Practical approach to building sustainable growth for your insurance agency](https://no-cache.hubspot.com/cta/default/2306800/d1ab80dc-d877-4b25-b2a8-2c554ccdf044.png)](https://cta-redirect.hubspot.com/cta/redirect/2306800/d1ab80dc-d877-4b25-b2a8-2c554ccdf044) By [Client Focus](https://blog.clientfocuscorp.com/author/client-focus) | January 05, 2017 | [insurance agent success](https://blog.clientfocuscorp.com/topic/insurance-agent-success), [Client Focus](https://blog.clientfocuscorp.com/topic/client-focus) | [Comments Off](https://blog.clientfocuscorp.com/client-focus-a-personal-experience-a-powerful-lesson#comments-listing) on Client Focus: A Personal Experience & A Powerful Lesson Share this story! - [Tweet](https://twitter.com/share) ## Related Posts [![](https://blog.clientfocuscorp.com/hubfs/achievement-adult-agent-684387.jpg)](https://blog.clientfocuscorp.com/client-focus-how-we-can-help-you) #### [Client Focus: How We Can Help You Reach Your Goals](https://blog.clientfocuscorp.com/client-focus-how-we-can-help-you) [![](https://blog.clientfocuscorp.com/hubfs/insurance%20agent-596.jpg)](https://blog.clientfocuscorp.com/6-reasons-to-love-being-an-insurance-agent) #### [6 Reasons to Love Being an Insurance Agent](https://blog.clientfocuscorp.com/6-reasons-to-love-being-an-insurance-agent) [![](https://blog.clientfocuscorp.com/hubfs/insurance%20clients.jpg)](https://blog.clientfocuscorp.com/are-your-insurance-clients-loyal-ask-these-3-questions) #### [Are Your Insurance Clients Loyal? Ask Yourself These 3 Questions](https://blog.clientfocuscorp.com/are-your-insurance-clients-loyal-ask-these-3-questions) [![](https://blog.clientfocuscorp.com/hubfs/secret%20to%20success%204.jpg)](https://blog.clientfocuscorp.com/your-secret-to-success-happens-before-breakfast) #### [Your Secret to Success Happens Before Breakfast](https://blog.clientfocuscorp.com/your-secret-to-success-happens-before-breakfast) S ### Subscribe for updates! ### Related Posts [![Insurance Agency Sustainable Growth](https://blog.clientfocuscorp.com/hs-fs/hubfs/susGrowthBlogAd.jpg?width=351&height=200&name=susGrowthBlogAd.jpg "Sustainable Growth Video")](https://clientfocuscorp.com/pivot-to-sustainable-growth) ### Blog Categories - [insurance agent success (21)](https://blog.clientfocuscorp.com/topic/insurance-agent-success) - [Client Focus (18)](https://blog.clientfocuscorp.com/topic/client-focus) - [insurance agent tips (17)](https://blog.clientfocuscorp.com/topic/insurance-agent-tips) - [insurance agency success (16)](https://blog.clientfocuscorp.com/topic/insurance-agency-success) - [client retention tips (13)](https://blog.clientfocuscorp.com/topic/client-retention-tips) - [building relationships (11)](https://blog.clientfocuscorp.com/topic/building-relationships) - [professional development (9)](https://blog.clientfocuscorp.com/topic/professional-development) - [how to sell insurance (8)](https://blog.clientfocuscorp.com/topic/how-to-sell-insurance) - [insurance sales tips (7)](https://blog.clientfocuscorp.com/topic/insurance-sales-tips) - [leadership development (5)](https://blog.clientfocuscorp.com/topic/leadership-development) - [Selling Insurance (3)](https://blog.clientfocuscorp.com/topic/selling-insurance) - [building a positive workplace (3)](https://blog.clientfocuscorp.com/topic/building-a-positive-workplace) - [business growth (3)](https://blog.clientfocuscorp.com/topic/business-growth) - [client management (3)](https://blog.clientfocuscorp.com/topic/client-management) - [insurance referrals (3)](https://blog.clientfocuscorp.com/topic/insurance-referrals) - [Appointment Setting (2)](https://blog.clientfocuscorp.com/topic/appointment-setting) - [company culture (1)](https://blog.clientfocuscorp.com/topic/company-culture) - [employee retention (1)](https://blog.clientfocuscorp.com/topic/employee-retention) - [motivation (1)](https://blog.clientfocuscorp.com/topic/motivation) - [selling value (1)](https://blog.clientfocuscorp.com/topic/selling-value) - [spotlight (1)](https://blog.clientfocuscorp.com/topic/spotlight) - [time management (1)](https://blog.clientfocuscorp.com/topic/time-management) see all ### Contact Info Client Focus Corp 1017 S Gilbert Rd #211 Mesa AZ 85275-0928 Phone: 800.253.1362 Email: [info@clientfocuscorp.com](mailto:info@clientfocuscorp.com) Web: [clientfocuscorp.com](https://clientfocuscorp.com/) ![Client Focus](https://blog.clientfocuscorp.com/hs-fs/hubfs/ClientFocus-Sep2016-Images/CF-Logo.png?width=180&height=84&name=CF-Logo.png) Client Focus © 2018 ### Contact Us Local: 480.654.4554 Toll Free: 800.253.1362 PO Box 32135 Mesa AZ 85275-0928 Contact Us ### More Links - [Careers](http://clientfocuscorp.com/careers/) - [Agent Center](https://cfagentcenter.com/Login.aspx) - [Privacy Policies](http://clientfocuscorp.com/privacypolicies/) - [![facebook](https://blog.clientfocuscorp.com/hs-fs/hubfs/facebook.jpg?width=32&height=33&name=facebook.jpg)](https://www.facebook.com/clientfocuscorp) - [![youtube](https://blog.clientfocuscorp.com/hs-fs/hubfs/youtube-1.jpg?width=32&height=33&name=youtube-1.jpg)](https://www.youtube.com/channel/UCCUHTui85H9LHLpNaFGbS4w) × ![Client Focus](https://blog.clientfocuscorp.com/hubfs/ClientFocus-Sep2016-Images/CFocus-Logo_very-small.jpg "Client Focus") Client Focus PO BOX 30928 Mesa, Arizona 85275-0928 (800) 253-1362 **For customer support and inquiries email [information@clientfocuscorp.com](mailto:information@clientfocuscorp.com)** Close