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What Is the Buying Decision Process for Insurance?

By Client Focus | June 29, 2018

Insurance can be an overwhelming process for even the most prepared of clients. Making the right buying decision[...]

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Serving Over Selling: Inspiring Examples of Good Customer Service

By Client Focus | June 21, 2018

When it comes to insurance, it’s crucial to treat your clients like people, not dollar signs. Does your customer[...]

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Excellent Customer Service Sells Insurance

By Client Focus | March 20, 2018

Excellent customer service in the business of insurance is gold. It makes or breaks your entire insurance agency.

Every[...]

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Insurance Client Relations and Business Growth

By Client Focus | February 08, 2018

Positive client relations are the heart of insurance business growth. Not only in insurance, but companies in all[...]

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4 Agent Ideas for Improving Customer Service

By Client Focus | January 18, 2018

What is the single most important thing you can do to improve relationships with your customers? Improve customer[...]

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4 Ways to Get People to Actually Respond to Your Email

By Client Focus | October 26, 2017

A person will receive up to 121 emails every day. An email is one of the easiest thing you can send out, but they’re[...]

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