At Client Focus, we believe in cultivating meaningful relationships over traditional hard and fast sales, because we[...]
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on What Does Customer Relationship Marketing Look Like in Practice?
When it comes to insurance, it’s crucial to treat your clients like people, not dollar signs. Does your customer[...]
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on Serving Over Selling: Inspiring Examples of Good Customer Service
At its core, insurance is a customer service. And when it comes to improving customer service, building a relationship[...]
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on Why Building Relationships with Clients Matters
What is the single most important thing you can do to improve relationships with your customers? Improve customer[...]
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on 4 Agent Ideas for Improving Customer Service
“The relationship between you and your agent is the most important part of [the] insurance and risk management[...]
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on Relationship Management: Insurance is a Relationship Business
If insurance clients are loyal and satisfied, the chances of getting more business from them and gaining their[...]
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on Are Your Insurance Clients Loyal? Ask Yourself These 3 Questions