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What Does Customer Relationship Marketing Look Like in Practice?

By Client Focus | July 24, 2018

At Client Focus, we believe in cultivating meaningful relationships over traditional hard and fast sales, because we[...]

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Serving Over Selling: Inspiring Examples of Good Customer Service

By Client Focus | June 21, 2018

When it comes to insurance, it’s crucial to treat your clients like people, not dollar signs. Does your customer[...]

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Why Building Relationships with Clients Matters

By Client Focus | April 26, 2018

At its core, insurance is a customer service. And when it comes to improving customer service, building a[...]

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4 Agent Ideas for Improving Customer Service

By Client Focus | January 18, 2018

What is the single most important thing you can do to improve relationships with your customers? Improve customer[...]

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Relationship Management: Insurance is a Relationship Business

By Client Focus | January 04, 2018

“The relationship between you and your agent is the most important part of [the] insurance and risk management[...]

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Are Your Insurance Clients Loyal? Ask Yourself These 3 Questions

By Client Focus | November 09, 2017

If insurance clients are loyal and satisfied, the chances of getting more business from them and gaining their[...]

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